Globital Group

About Us

At Globital Group, we don’t just provide services — we build partnerships that fuel growth.
Our vision is to be the engine behind modern businesses, combining sales excellence, customer experience innovation, AI-driven automation, and remote workforce solutions into one powerful ecosystem.

From winning new clients to supporting them with world-class CX, to building the back-office operations that keep companies running — we empower organizations to scale faster, operate smarter, and achieve more.

With a team of seasoned professionals, advanced AI tools, and access to skilled remote talent in fields like data entry, accounting, development, and design, we deliver more than outsourcing.

We deliver end-to-end business solutions that give you the agility, performance, and innovation to stay ahead in a competitive world.

At Globital Group, we’re not just a service provider.
We are your full business partner solution — committed to driving your success every step of the way.

Our Services

Sales Solutions

B2B & B2C Sales
Cold Calling & Lead Generation
Appointment Setting
Sales Team Training & Coaching

Customer Experience & AI Automation

24/7 Multichannel Support (phone, email, chat, social)
AI-Powered Quality Monitoring
Chatbots & Workflow Automation
CX Analytics & Insights

Remote Workforce Solutions

Hire skilled professionals across industries:
Data Entry & Back Office
Accounting & Bookkeeping
Virtual Assistants
IT & Development Teams
Creative & Design Specialists
And much more…

🌍 Industries We Support

We partner with businesses across key industries to deliver sales growth, customer experience excellence, and skilled remote teams.

Our focus areas include:

Technology & SaaS – Sales, support, and technical helpdesk.
Retail & E-Commerce – Customer care, order management, and back-office support.
Finance & Insurance – Lead generation, client onboarding, and claims handling.
Healthcare – Patient support, coordination, and virtual assistance.
Telecom & Utilities – Customer service, billing support, and retention.
Travel & Hospitality – Booking, guest care, and logistics support.

Why Globital?

At Globital Group, we believe outsourcing should be more than saving money — it should be about scaling smarter while guaranteeing quality. Here’s why businesses choose us:

Cut Costs Without Cutting Corners
We help you reduce operational expenses while ensuring world-class service and results.
Quality You Can Trust
Every interaction is backed by strict performance standards and continuous improvement.
AI-Powered Live Monitoring
Our proprietary AI system tracks calls and workflows in real-time, instantly identifying issues and generating coaching insights to keep performance at its peak.
A Trained, Experienced Team
Our people come from leading industries — trained in sales, customer service, and specialized support — ready to deliver from day one.
Flexibility & Scale
Start with a single agent or build an entire team — we scale with your business needs.

At Globital, we combine cost efficiency, innovation, and expertise to give you an outsourcing partner that’s as invested in your success as you are.